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Specialized Taxi Services: The Dinez Gold Standard Protocol

Beyond Transport: Bespoke Logistics for Vulnerable and  VIP Clients. We provide bespoke logistics, safeguarding, and inclusive travel certainty for the most discerning passengers.

At Dinez, specialization is not an optional extra; it is our foundation. Since receiving our formal commendation from the Rushmoor Borough Council in 2012, we have evolved from a transport provider into a specialized logistics firm. We don't just move passengers; we manage a Duty of Care.

Disclaimer: This letter is shared solely to illustrate our proven track record and the high level of care we provide to our service users. While we work in full compliance with local licensing regulations, this mention does not constitute a formal endorsement or partnership by the local taxi licensing office.

Un-accompanied minor, wheelchair accessible taxi transfer.webp

Bespoke Safeguarding for Unaccompanied Minors

We provide a seamless Chain of Custody for children traveling to schools, colleges, or international airports including Heathrow and Gatwick. Our role is to provide total assurance from the moment of booking to final delivery.

  • Enhanced DBS Checks & Real-Time GPS Tracking

    • We eliminate anxiety by sending timely updates to parents via text or email. You will receive your driver’s photo and vehicle details 24 hours in advance.

  • Hand-to-Hand Transition Guarantee

    • We do not simply "drop off." Our drivers ensure a secure, verified transition to the authorized guardian. We protect your child as if they were our own.

Dignified Mobility: Wheelchair Accessible Vehicles (WAV)

Inclusive excellence is a core pillar of the Dinez Gold Standard. Our fleet of specialized vehicles caters to passengers with disabilities and limited mobility across Surrey and Hampshire.

  • Expertly Trained Assistance & 4-Point Restraint Systems

    • Every driver is trained in specialized passenger assistance and the technical fitment of security restraints to ensure a smooth, dignified journey.

  • Pre-Journey Logistics Check

    • To ensure 100% compatibility, we invite clients to send a photo of their wheelchair in advance. This allows us to perform a technical assessment before arrival.

 Family-First Logistics: Infant & Child Safety

Health and safety are our non-negotiable priorities. We provide a clean, secure environment for your smallest passengers to ensure "Travel Certainty" for every parent.

  • Sanitized ISOFIX Seats Provided

    • Most of our vehicles feature ISOFIX connections. We can provide age-appropriate, sanitized child seats for your journey, or we can use your personal seat for a perfect fit.

  • Complementary Seat Storage for Return Transfers

    • To ease your travel burden, we offer secure storage for your personal car seats at our facility, ensuring they are ready and waiting for your return transfer.

 

Cultural Sensitivity & Inclusive Executive Travel

We respect and celebrate the diverse cultures of our global clientele. Our services provide a sanctuary of discretion and cultural awareness for all passengers.

  • Multilingual Support (Arabic, Chinese, Farsi, French, Hindi, Russian, Tagalog, and other languages)

    • We are proud to serve our friends from the Middle East and international business hubs with drivers who can communicate fluently in Arabic, Farsi, and Hindi.

  • Dedicated Chauffeur Options for VIP Clientele

    • We provide specialized protocols for ladies on nights out and for passengers wearing a veil, ensuring a transport environment that is respectful of religious and cultural values.

 

Final Call to Action

"Proven Trust. 16 Years of Excellence." Experience the difference of a council-vetted, specialized logistics partner. Please book in advance whenever possible to ensure we can meet your specific vehicle and safety requirements.

Reviews

TripAdvisor

Special Taxi Service including Wheelchair accessible car, un-accompanied minors

Un-accompanied minor, infant and child seats, wheelchair accessible taxi services clients' review of Dinez Taxis and Airport Transfers

​ Product details:

Type of Taxi Service: Un-Accompanied Minor, Infant-child car seats and Wheelchair accessible taxi

SKU: Un-Accompanied Minor, Infant / child car seats and Wheelchair accessible taxi

Price: from £65

Rating: 5.0 out of 5 stars (98 ratings)

Lisa S. October 06th, 2017 at 4:31

Review for: Un-accompanied minor service

Rating: 4

 

Peace of mind from the initial engagement to the transfer service of our un-accompanied son, every step of the way, a well-arranged service, kept us on the loop through short and timely text and online notifications, made a huge difference when you rely on other people to assist the family, amazing service! ​

Nonie B. December 06th, 2017 at 7:31 Review for: Infant and car seat

Rating: 5

 

Safety concern that left us impressed, a highly reliable service that any parents would want, unbelievable service that is very rare these days, they have an isofix connection which was easy and very helpful

Janine K. July 18th, 2017 at 12:01

Review for: Wheelchair accessible vehicle taxi

Rating: 5

 

A well-planned exeucution of a person in need of a wheelchair accessible taxi, communications were amazing!

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