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Quality Assurance

Taxis and Airport Transfers - Client Quality Assurance

Discover us online by typing "Dinez Taxis' in Google.

We are committed to provide and maintain a high level of taxis and airport transfers services, we always:


1. Call the clients for a feedback with regards to:

  • taxi vehicle-related issues (cleanliness, hygiene, and other taxi vehicle conditions)

  • taxi driver related concerns (conduct, taxi driving skills, customer taxi service, appearance, and other related issues)

  • promptness of the taxi driver/taxi service, customer taxi service skills


2. Send electronic questionnaires about your taxi experience

3. Act and improved our taxi-related services.

4. If you are happy with our taxis and airport transfers services, we will appreciate if you could leave a taxi review


We had been given a letter of appreciation from the local taxi licensing office as our clients expressed their appreciation to the service that we had provided.


(Disclaimer: The local taxi licensing office does not endorse us, we mentioned the letter for the purpose of identifying the high level of service we provide for the service users)



Our Tripadvisor Certificate of Excelence 2017

Verify our Excellence Award by clicking the Certificate of Excellence Award image below

Tripadvisor Certificate of Excellence

Customer Service - How we care for you

We are not perfect, everyday, we learned, the most important in customer service is we reach out as soon as possible, we listen and we find immediate solutions. The verified online reviews we have echoes our skills in customer handling


Please contact us at for any other matters that concerns you.  We are committed to deliver a taxi service that our clients will appreciate.  We are here to serve you, we could always provide references

MPV car taxi, Heathrow online booking and an Omega watch. Doing the right thing everytime, preferably, the first time, everytime
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