What do you do when you've left an item inside a taxi?
It can be highly distressing and worrying to realise that you've accidentally left your belongings inside your taxi ride, here we discuss potential preventative measures you can take to ensure these types of scenarios are avoided.
Private Car Hire Taxi companies (PCH) generally keep a record of the passenger and journey details, which can be a breath of relief knowing that you can do things to ensure that you get your personal items back.
Many people request or grab a taxi from train stations, whether they be coming from connecting trains from areas such as Farnborough Main or North Stations and Aldershot Railway Station.
Our tips prior to your journey:
When taking a taxi from the roadside or the train station, it's best to remember the following: (check tip #4)
1. Take note and photos of the well-known features of the taxi vehicles - the colour, size, make/model, plate numbers.
2. At night or un-social hours, another option is to alert a friend of your journey with details on the number plate of the vehicle, as well as pick up and destination details.
3. Request for the driver's ID. taxi drivers are legally obliged to show you their IDs or license. You can report to the Taxi Licensing Authorities if a driver has refused to show you their identification.
4. Book your taxi with a reputable Private Car Hire like Dinez Taxis and Airport Transfers, your trip is recorded, you know whom to ask when things go wrong.
When booking with Dinez Taxis, be rest assured; we provide essential need-to-know information on the driver's name and photo, and the vehicle's model, make, and registration number.
We also send automated reminders, a day before, and 30 minutes prior to your trip.
Please note that different locations will have different taxi licensing offices, refer to the corresponding taxi licensing offices if you need to contact them and report your concerns.
To raise an issue or complaint, contact the licensing office. MAJORITY of lost items are from taxis taken at the railway stations.
Rushmoor Borough Council
Council Offices, Farnborough Road
Farnborough, Hampshire
GU14 7JU United Kingdom
Email: licensing@rushmoor.gov.uk
Tel: +44 01252 398855
Fax: +44 01252 398088
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