Updated: Jul 18, 2021
What do you do when you left an item inside a taxi?
We hope you will not be in this situation as it's very alarming and inconvenient on your part. We believe in 'prevention' and that's the initial topic that we'd like to discuss.
Private Car Hire Taxi companies generally have a record of the passenger and journey details, that will be a relief if you booked a taxi with a Private Car Hire (PCH) taxi service company. If you took a hackney cab (London Cab) from either Aldershot, Farnborough Main/North Train stations, then, most likely, your chances are slim as unless you have a record or evidence, you won't be able to find your personal item(s).
When riding a hackney taxi hailed from the road or from the train station, remember the following:
1. Look at the well-known features of the taxi vehicles (color, size, make/model, plate or drivers' physical feature), take a photo of the taxi so that even if you are intoxicated, you will have a reference.
2. Request for an ID, taxi drivers are legally obliged to show you their ID's or license, report to the taxi licensing if the driver refused to show you their identification.
3. Another option is to you write down the plate or license of the taxi and text it to your relative or friend once the journey commenced.
During the earlier days, taxi drivers are legally obliged to surrender all found items to the nearest police station, these days, it's not the case anymore. These days, you could just return the item(s) to the owners' location whichever is convenient and what the situation was. A little bit of request though, from the drivers' point of view, it will be helpful if you could offer at least a fare for the gasoline or time of the driver in case they will return your personal item.
Different locations will have a different taxi licensing offices. Please refer to the corresponding taxi licensing offices if you need to contact them and report your concerns.
Rushmoor Borough Council Council Offices, Farnborough Road Farnborough, Hampshire GU14 7JU United Kingdom
Tel: +44 01252 398855
Fax: +44 01252 398088
Surrey Heath House, Knoll Road, Camberley, Surrey GU15 3HD